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Alpha Contract Solutions is a dynamic HR company, supplying civil engineering consultants and contractors to prestigious projects across Europe. They needed a smart, flexible and secure payment system to manage their payroll of UK contractors, many of whom are working on temporary projects in other countries, without local bank accounts. The innovative and award-winning prepaid Mastercard solution from B4B Payments turned out to be a great fit for their business.
The next level in employee satisfaction
Prior to turning to B4B Payments, ACS used the legacy banking system of international transfers across borders, but found that the process was difficult and time-consuming for both management and the contractors out in the field.
Managing director Sefton Hanley said: “The service we received from banks was slow and expensive with payments sometimes taking days. We need to look after our people, and delays like that are unacceptable.”
With prepaid cards, the process is fast and easy. ACS contractors are issued with an ACS branded card, which can be loaded with funds quickly and securely. There is no requirement from the employee to fill in any paperwork and recipients receive an SMS notification once the payment has been made. They can then use the card to pay for goods and services anywhere a Mastercard® payment is accepted, online or in-store. The funds are immediately available, and the card can be used worldwide 24/7.
Secure, efficient and fraud-proof
The B4B Payment system eliminates the complicated accounting processes involved when handling cash and expense forms. ACS management found the process, with its clear audit trail, an ideal way to streamline their payroll system. If a card is lost, it can be easily replaced, with no risk to the business. The card is sent directly to the employee and usually arrives within 24 hours. If there is an emergency, top-up funds can be loaded onto the card quickly and securely and the system is fully controllable. Incentives, expense costs and rewards are also all easily incorporated and managed.
Outstanding service and support
The management of ACS is dedicated to being hands-on and detail-oriented, with a commitment to supporting complex projects that operate around the clock, in multiple time-zones. This means that they require very high standards of support from all of their suppliers. They found the team at B4B Payments more than equal to the task. From initial meetings to the system going live, the process was smooth and effective.
“The service we’ve received from the team is great – the whole thing has worked well right from day one,” added Sefton Hanley.
For ACS, partnering with B4B Payments has clearly proved to be a winning strategy in managing their payroll efficiently and cost-effectively, with maximum benefit and satisfaction to their employees.